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LBSocial

Last updated: February 25, 2025

LBSocial ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website www.lbsocial.net (the "Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.


1. Information We Collect
When you use our Site, we may collect the following types of information:

  • Personal Information: When you register an account or become an LBSocial member, we collect your username, email address, and any other details you provide.

  • Course Progress: We track your progress in the courses offered on our Site.

  • User Content: Any comments, messages, or questions posted in the LBSocial Hub (our community forum for enrolled members).

  • Chatbot Conversations:

    • Users can interact with LBSocial Hub instructors and an AI chatbot powered by OpenAI.

    • Chat History: Conversations with the chatbot are stored on OpenAI’s servers and Wix Chat history.

    • Deletion of Chat History: Users cannot delete their OpenAI chat history due to OpenAI's current API limitations. However, if users need to delete their Wix chat history, they must contact us via the Contact page.

  • Third-Party Account Information: If you log in using Google or Facebook, we may collect basic profile details in accordance with their respective privacy policies.

  • Analytics and Cookies: We collect data about your visits, including device information, IP address, browsing behavior, and preferences using cookies and analytics tools like Google Analytics.
     

2. How We Use Your Information
We use the information we collect to:

  • Provide, maintain, and improve the Site’s features and services.

  • Personalize your learning experience.

  • Facilitate discussions and interactions within the LBSocial Hub.

  • Store and manage chatbot conversations for AI-powered responses.

  • Communicate with you, including responding to inquiries and providing customer support.

  • Monitor and analyze usage trends to enhance Site performance.

  • Display relevant advertisements via Google AdSense.

  • Comply with legal obligations and enforce our Terms of Service.
     

3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information under the following circumstances:

  • With Service Providers: We may share data with third-party partners that help us operate the Site (e.g., hosting services, analytics providers).

  • With Integrated Platforms: If you log in via Google or Facebook, data may be shared in line with their policies.

  • With YouTube: We use YouTube to host video lectures, and interactions with videos may be subject to YouTube’s terms.

  • For Legal Reasons: If required by law, we may share your information to comply with legal obligations or protect our rights.

  • With OpenAI: Chat history with the AI chatbot is stored on OpenAI’s servers and Wix Chat. OpenAI does not currently provide an API to delete chat threads.
     

4. LBSocial Hub and User-Generated Content

  • Enrolled members can ask questions to website instructors and the AI chatbot within the LBSocial Hub.

  • Users can delete any posts they have published in the Hub.

  • Chatbot conversations are stored externally and cannot be deleted directly. Users must contact us to request the removal of their Wix Chat history.
     

5. Account and Membership Deletion

  • Currently, Wix does not allow users to delete their accounts after creation.

  • If you wish to delete your account or cancel your LBSocial membership, please contact us via the Contact page.
     

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Store user preferences and enhance your experience.

  • Analyze traffic using Google Analytics.

  • Deliver personalized ads through Google AdSense.

You can manage your cookie settings through your browser.

7. Data Retention
We retain your information for as long as necessary to provide services or as required by law. You may request deletion of your data by contacting us.

8. Your Rights
Depending on your location, you may have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your information.

  • Opting out of certain data collection or marketing communications.

To exercise your rights, please contact us through the Contact page on our Site.

9. Contact Us
For any questions regarding this Privacy Policy, please contact us via the Contact page at www.lbsocial.net/contact.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. By continuing to use the Site after any updates, you agree to the revised terms.
 

Privacy Policy

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