Last updated: June 9, 2025

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LBSocial LLC ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and share your information when you access or use our website, www.lbsocial.net (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

When you use the Site, we may collect the following types of information:

• Personal Information: When you register for an account or membership, we collect your name, email address, and any other details you provide.

• Course Progress: We track your completion of lectures, quizzes, and final projects.

• User Content: Includes comments, posts, and questions submitted in the LBSocial Hub.

• Chatbot Conversations:

  • Conversations with our AI chatbot are stored on OpenAI’s servers.

  • Wix Chat messages are stored within the Wix platform.

  • Due to OpenAI’s current API limitations, chatbot conversations cannot be deleted. If you wish to request the deletion of your Wix Chat history, please don't hesitate to contact us through the Contact page.

• Third-Party Login: If you log in via Google or Facebook, we may receive profile information in accordance with the privacy policies of those platforms.

• Analytics and Cookies: We collect device data, IP addresses, and browsing behavior through cookies and tools such as Google Analytics and Google AdSense.

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2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Site and its features.

• Personalize and enhance your learning experience.

• Enable discussion and support in the LBSocial Hub.

• Power chatbot functionality and generate AI-assisted responses.

• Communicate with you and provide support.

• Analyze usage patterns and improve the Site’s performance.

• Deliver relevant advertisements through Google AdSense.

• Comply with legal obligations and enforce our Terms of Service.

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3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information in the following cases:

• Service Providers: With vendors who support Site operations (e.g., hosting, analytics).

• Third-Party Logins: Information may be shared with Google or Facebook when logging in, as governed by their respective policies.

• YouTube: Our video content is hosted on YouTube and subject to its usage policies.

• OpenAI: Chatbot interactions are processed and stored by OpenAI and cannot be deleted by LBSocial.

• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

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4. LBSocial Hub and User-Generated Content

• Members may post questions and comments in the LBSocial Hub and interact with instructors and the chatbot.

• Users can delete their posts at any time.

• Chatbot conversations are stored externally and cannot be deleted by users. If you would like to request the deletion of your Wix Chat history, please get in touch with us through our Contact page.

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5. Account and Membership Deletion

Wix does not currently support self-service account deletion.
If you would like to delete your account, cancel your membership, or request data removal, please don't hesitate to contact us through our Contact page.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store user preferences.

• Monitor Site performance through Google Analytics.

• Display ads through Google AdSense.

You may disable cookies at any time through your browser settings.

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7. Data Retention

We retain information as long as necessary to deliver services or comply with applicable laws. If you wish to request the deletion of your data, please don't hesitate to contact us through our Contact page.

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8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of specific data uses or communications.

To exercise your rights, please contact us through the Contact page.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us through our Contact page.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. The revised version will be posted on this page, accompanied by a new "Last Updated" date. By continuing to use the Site, you accept the updated terms.